Frequently Asked Questions


  • Are there 3D pictures of proteins in the GeneCard?

    Yes, there are hyperlinks to 3D pictures. They are found in the "Proteins" section under "3D Structures".
    The (3D) and proteopedia for 1jnx hyperlinks are shown next to each PDB identifier.
    For example: the "Proteins" section in the BRCA1 GeneCard

  • How do gene and product specific links get incorporated into GeneCards?

    Academicians who wish to collaborate and/or provide cross-links to and from GeneCards should fill out the User Feedback form.

    Companies that wish to provide deep links to their products (e.g. reagents, assays, antibodies, clones, etc) in the Services and other relevant sections of GeneCards, should contact

  • How do I fill out a feedback form?

    In the feedback form we want to hear anything you have to say about GeneCards (good or bad).
    If you encountered a problem of some sort, try to elaborate as much as you can:

    1. What were you searching for?
    2. What did you expect to get, and what did you get in practice?
    3. Do you have a suggestion as to what might have caused the problem?
    4. Do you have any suggestions for improvement?
    Your name and email are required in order for us to get back to you with the solution to your problem as soon as possible.

  • What does External Id mean?

    An External Id is an id provided by a different database, and that may be different from the GeneCards Id.
    Accessions from HGNC, EntrezGene, UniProt, and Ensembl are shown in the "Aliases & Descriptions" box (as External Ids ), with links to the entries at the specific databases.
    For example: the "Aliases & Descriptions" section in the MET GeneCard

  • Is the service provided by GeneCards free?

    The service is provided free to academic non-profit institutions. All other users require a Commercial License from LifeMap Sciences, Inc.
    Unauthorized usage of this service is in breach of the terms and conditions of this web site, and may cause the user to incur fees for usage.

  • Which organisms are shown in GeneCards?

    Although GeneCards is a database of human genes, we do currently supply mouse phenotypes and orthologs in our card.

  • Why isn't my article in GeneCards? How do I add it?

    We do not do manual curation in GeneCards. Thus data regarding correlation of a GeneCard to articles is mined from several other sources. In order for an article to appear in GeneCards, it needs to be associated with a particular gene in one of our sources (more info). If you would like your paper to appear in GeneCards, please contact one of these sources.